CA Refurbisment Projects: Specifier Survey

Have you used CA Refurbishment Projects previously?
Yes
No

Were the design team conversant with the scheme?
Yes
No

How did the design meet with the clients needs?
Excellent
Good
Unsatisfactory
Very Poor

What was the quality of the products received?
Excellent
Good
Unsatisfactory
Very Poor

How did you find the quality of the installation?
Excellent
Good
Unsatisfactory
Very Poor

How did we meet the programme needs?
Excellent
Good
Unsatisfactory
Very Poor

Were we within budget?
Yes
No

What is your opinion of our aftercare service?
Excellent
Good
Unsatisfactory
Very Poor

How easy is it to contact CA Refurbishment Projects?
Excellent
Good
Unsatisfactory
Very Poor

What is your opinion of the CA Group website?
Excellent
Good
Unsatisfactory
Very Poor

How were snag items addressed?
Excellent
Good
Unsatisfactory
Very Poor

Were O & M Manuals issued promptly?
Yes
No

Were warranties / guarantees offered / issued?
Yes
No

What is your opinion of our response time issuing warranties/guarantees?
Excellent
Good
Unsatisfactory
Very Poor

How do you perceive our environmental credentials?
Excellent
Good
Unsatisfactory
Very Poor

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