CA Building Products: Cladding Contractor Survey

Have you used CA Building Products previously?
Yes
No

What is your opinion regarding the contents of CA Building Products technical documents?
Excellent
Good
Unsatisfactory
Very Poor

What is your opinion regarding the information you received from our technical team?
Excellent
Good
Unsatisfactory
Very Poor
No assistance required

What is your opinion regarding the sales teams knowledge of our products /systems?
Excellent
Good
Unsatisfactory
Very Poor

What is your opinion of the presentations given by the sales team?
Excellent
Good
Unsatisfactory
Very Poor
No presentation required

What is your opinion regarding the response time on quotations?
Excellent
Good
Unsatisfactory
Very poor

How easy is it to contact CA Building Products?
Excellent
Good
Unsatisfactory
Very Poor

What is your perception of our products and systems?
Excellent
Good
Unsatisfactory
Very Poor

What is your opinion of the quality of products delivered?
Excellent
Good
Unsatisfactory
Very Poor

What is your opinion regarding the quality of packaging techniques?
Excellent
Good
Unsatisfactory
Very Poor

What is your opinion regarding the flexibility of transport to meet your needs?
Excellent
Good
Unsatisfactory
Very Poor

What is your opinion of the quality of our problem resolution?
Excellent
Good
Unsatisfactory
Very Poor

What is your opinion of our response time to site concerns?
Excellent
Good
Unsatisfactory
Very Poor

What is your opinion regarding the content of the CA Group E-Alerts?
Excellent
Good
Unsatisfactory
Very Poor
I do not receive them

How do you perceive our product development?
Excellent
Good
Unsatisfactory
Very Poor

How do you perceive our flexibility to meet your customers needs?
Excellent
Good
Unsatisfactory
Very Poor

Did all details on the order acknowledgement form meets with your order requirements?
Yes
No - If no please use the box below to tell us why.

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